COO / CEO - Cafe/QSR Business
Hospitality & Tourism
Bengaluru
Operations
About the Company
Our client is a well-established consumer retail brand with PAN India presence in the food & beverage sector.
Roles and Responsibilites
- Own the QSR & cafe business end-to-end, with responsibility for revenues, profitability, and operational excellence.
- Lead PAN India operations, ensuring high standards of customer service and consistency of experience.
- Design and execute growth strategies including new market entry and International expansion.
- Build, mentor, and inspire large teams across operations, supply chain, and customer experience.
- Collaborate cross-functionally with product, marketing, and finance teams to enhance brand engagement and loyalty.
- Optimize cost structures and vendor partnerships to improve margins and operational efficiency.
- Partner with the board and senior stakeholders to define and execute the long-term vision for the F&B business
Skills and qualifications
- 15+ years of experience in CXO position in consumer-facing businesses with strong exposure to retail, QSR, F&B, or hospitality operations.
- Demonstrated success in managing full P&L at scale of minimum ₹500 Cr and leading PAN Indian business
- Strong people leadership skills with experience managing large field and store-level teams.
- Proven track record in scaling operations, driving profitability, and executing expansion strategies.
- Strategic mindset with hands-on execution ability in high-growth and turnaround environments.
- MBA/Tier-1 education preferred, but not mandatory for highly accomplished leaders.
What's On Offer
- leadership mandate with full autonomy to shape a large cafe business.
- High visibility with the board and opportunity to lead transformation at scale.
- Competitive compensation with performance-linked rewards.
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