We are one of the world's most recognisable coffee brands, with a presence in multiple geographies. We are looking for an ambitious professional to drive our expansion in Emerging Markets. Your work will directly impact our success in this key market, as you lead the charge to deliver our premium coffee experience to millions of new customers. If you're ready for a role with a global leader and a local mission, this is it.

“Delivering Successful Franchise Partnerships through Profitable Growth” To act as the key business interface / account lead with our Partnerships, owning the relationships with all key stakeholders across the Emerging Markets business, to: • Drive the growth agenda with each Partner ensuring they have the right proposition to meet customer needs • Drive OI growth • Identify new opportunities with the existing partners across all propositions building a healthy NSO store pipeline. Managing all processes of the new store opening process with partners from acquisition to opening • Agree, own and manage a joint business plan to drive and deliver Partner KPIs. • Support and prepare tenders or new business proposals that deliver new channels and opportunities. • Ensure Partners have the right training, support & tools to deliver key measures (including Food Safety, H&S and brand checks). • Ensure the protection & enhancement of our Brand, managing the remedial process. • Support the wider Emerging Markets team and global team to deliver innovation and structured processes • Demonstrate clear leadership to direct reports through support, coaching and development

Essential: • Property knowledge and expertise- understanding of acquisition and full property process- design construction • Knowledge of the Coffee market and broader commercial / industry awareness • Operational detail and can apply/influence frontline actions to positively affect business performance • Strong financial and commercial acumen – P&Ls • Ability to analyse extensive data (financial, statistical or clerical) and translate into action • Experience of working within a multi-customer sector business where complex and varied working practices and structures exist • Experience of working with a third party / external partner. Desirable: • Proven in a senior retail operations or Property Business Development role with multi-site experience and P&L accountability • Multinational or multi-partner brand experience in F&B or Retail business • A mix of experience in both managed and franchised businesses

This role offers a unique opportunity to be the driving force behind the strategic growth of a leading global coffee chain in a key emerging market. You'll gain direct career growth and significant global exposure, working with a diverse international team to expand our brand. We provide a competitive compensation and benefits package that reflects the seniority and importance of this position, recognising your critical role in delivering profitable partnerships and shaping our future success.