Our Client is Asia’s largest AI-powered hyperlocal marketing-to-commerce software platform

designed to help multi-location brands establish and scale their digital presence, manage customer engagement, reputation, transactions, and drive local-market growth. The platform enables businesses to be discoverable online, manage feedback, run hyperlocal campaigns, and garner actionable customer insights all from a unified dashboard. Serving over 400 enterprise brands across industries such as F&B, retail, automotive, banking, and healthcare.

We are seeking an experienced and strategic Country Head / Country Manager to lead growth across the Australian market. This leader will be responsible for market entry, revenue

acceleration, customer acquisition, strategic partnerships, and local team leadership. The ideal

candidate will bring deep regional business insight, strong SaaS go-to-market expertise, and capability in managing multi-stakeholder enterprise accounts, especially for multi-location brands navigating digital transformation and hyperlocal commerce.

Key Responsibilities

Strategic Leadership & Market Growth

● Define and drive the Go-To-Market strategy for the Australia region with clear revenue,

adoption and customer success goals.

● Own P&L, performance metrics, and growth forecasts for the market.

● Identify market opportunities and customer segments where the clients AI-driven platform

delivers maximum impact.

Sales & Business Development

● Build, manage, and scale a high-performing regional sales team.

● Secure strategic enterprise contracts with multi-location brands in retail, F&B, BFSI, automotive,

healthcare, and other verticals.

● Drive enterprise pipeline, deal closures, pricing negotiations, and account expansion.

● Foster long-term relationships with regional conglomerates, franchises, and digital partners.

Partnerships & Ecosystem Development

● Establish partnerships with agency networks, digital ecosystem partners, technology

integrators, and local media platforms.

● Collaborate with Google, Meta, telecom partners, and local digital channels to strengthen

integrated value propositions.

● Represent the organisation in external forums, industry events, and strategic partner

engagements.

Customer Success & Adoption

● Drive customer success initiatives to ensure high product adoption, ROI generation, and

retention for clients.

● Work with internal product & tech teams to ensure platform localization, compliance, and

functional relevance for local markets.

● Develop a scalable customer success framework with KPIs aligned to business and client

outcomes.

Cross-Functional Leadership

● Lead local talent, build operational excellence, and collaborate with global product, marketing,

and GTM teams.

● Share customer insights and competitive market intelligence to inform platform enhancements

and go-to-market execution.

● Ensure brand representation and compliance with regional regulatory standards.

Professional Experience

○ 18+ years of experience in enterprise SaaS sales, digital marketing, or technology

leadership, with 5+ years in a regional leadership role.

○ Proven track record of closing enterprise and multi-location brand deals across

Australia.

● Education

○ Bachelor’s or Master’s degree in Business, Marketing, Engineering, or a related field.

MBA preferred.

Opportunity to scale and grow the business in the region