Engagement Manager - Strategy & AI Transformation
About the Company
Our client is building a category-defining AI voice platform that already powers millions of real customer conversations every day, with over 2 million outbound calls initiated daily across leading financial institutions and digital platforms. With over $1M in ARR and active deployments across marquee enterprises in lending, fintech, and consumer internet, the platform is operating at meaningful production scale and solving mission-critical business problems. The company has raised $4.2M in funding, including a recent $3.2M round, backed by respected institutional investors with a strong track record of building enduring businesses in technology and financial services. Founded by a seasoned leadership team with deep expertise across AI, product, and BFSI, the organization combines technical depth with real-world execution capability to build scalable AI systems designed for reliability, performance, and long-term impact.
Roles and Responsibilites
Client Strategy and Problem Structuring
Develop a deep understanding of client business models, operational priorities, and growth objectives.
Structure ambiguous business challenges into clearly defined problem statements, hypotheses, and execution plans.
Identify opportunities where AI-driven solutions can deliver measurable improvements in growth, efficiency, or customer engagement.
Strategic Client Engagement and Relationship Ownership
Act as a strategic partner and trusted advisor to client stakeholders.
Ensure strong alignment between client objectives and internal solution development.
Build long-term client relationships anchored in consistent delivery of value and outcomes.
Client Retention and Engagement Expansion
Identify opportunities to expand the scope and impact of existing client engagements.
Drive initiatives that strengthen client retention and deepen strategic partnerships.
Support the evolution of engagements from initial deployment to broader business integration.
Cross-Functional Leadership and Execution
Translate client requirements into structured internal priorities for product and engineering teams.
Work closely with cross-functional teams to ensure effective solution design and execution.
Drive initiatives end-to-end, from problem definition through implementation and impact realization.
Skills and qualifications
Core Capabilities
Strong structured problem-solving and analytical thinking abilities.
Ability to operate effectively in ambiguous, fast-paced environments.
Strong stakeholder management and executive communication skills.
Ability to connect business priorities with technology-driven solutions.
High ownership mindset and execution orientation.
Preferred Experience
3–6 years of experience in management consulting, strategy, or similar problem-solving roles.
Prior experience at leading consulting firms is strongly preferred.
Experience working on business transformation, growth strategy, or operational improvement initiatives.
Exposure to technology, SaaS, AI, or high-growth startup environments is advantageous.
Strong academic background preferred.
What's On Offer
High Ownership, High Visibility
Consulting Rigor with Execution Impact
Operate in a high-growth setting where scope expands quickly based on performance.
Strategic Exposure Across Functions
Competitive Compensation with Long-Term Upside
Lagrange Point For Job Seekers

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