Building India’s first integrated, multi-specialty veterinary healthcare platform. Combining strategic hospitals (city hubs) - 24/7 emergency/critical care with advanced imaging (CT/MRI) and multi-disciplinary teams with high-depth specialty centers (silos) in Ophthalmology, Oncology, Dermatology, Dentistry, and more. A unified EHR/data stack, quality system, and operating playbooks drive consistent outcomes across India and the Middle East.

• Full P&L accountability: revenue growth, gross-margin improvement, and EBITDA expansion.
• Optimize unit economics per site: case mix, imaging/OR utilization, pharmacy/lab attach, membership & ancillaries.
• Oversee CAPEX (fit-outs, equipment acquisition, uptime SLAs) and working capital discipline (procure-to-pay, inventory turns, credit control).
• Manage lender/investor relations; produce timely, decision-useful board reporting.
• Enable clinical strategy set by CMOs.
• Resource people, equipment, CAPEX, and operating budgets.
• Protect patient safety, clinical autonomy, and time for clinical governance (protocols & QA).
• Integrate hubs and silos into a coherent referral ecosystem with the COO as executive owner for site operations.
• Interface with Academics when requested (e.g., scheduling/data), without line ownership.
• Multi-site operations across India and UAE, expanding to additional GCC/SEA markets as approved by the Board.

A co-leadership model pairing a CMO with Chief Medical Officers to jointly run a specialty (silo) or a site (hub).

• CMO structure: Silo CMO (S-CMO) leads the specialty across all locations; Hub CMO (H-CMO) is location-specific and governs all specialties at the hub.
• Location leadership: L-GMs (cross-service-line oversight) report to COO.
• Central functions: Finance, People & Culture, Technology & Data (EHR, BI, AI), Marketing & Brand, Regulatory & Quality, Supply Chain & Procurement, Legal & Compliance.
• Out of scope: Academic & credentialing programs (residencies, GP/PG Certificates, faculty partnerships).
• Standardize SOPs, clinical pathways, escalation protocols; ensure 24/7 ER readiness.
• Ensure EHR adoption, coding discipline, and OR block management; drive throughput without compromising outcomes.
• Institute clinical governance cadence with CMOs: outcomes audits, M&M reviews, adverse event reporting, continuous improvement.
• Elevate patient experience (NPS), communication standards, and referral feedback loops.
• Own consumer and B2B brand strategy for TSV and sub-brands.
• Scale demand generation: GP liaison, digital funnels, community education, corporate partnerships.
• Represent TSV with government bodies, universities, associations, and media.

• 15–20+ years in multi-site healthcare, veterinary, diagnostics, specialty care, or adjacent sectors; P&L leadership at ₹200–500 cr+ scale preferred.
• Demonstrated success in dyad governance and partnering with clinical leaders; experience leading through a COO/L-GM matrix with cross-service-line site operations.
• Proven ability to scale networks (greenfield + M&A), integrate acquisitions, and build high-reliability operations.
• Appreciation for academic/credentialing ecosystems (no line ownership) and strong commitment to clinical governance and quality.
• Track record of data-driven decision-making and technology enablement (EHR/BI/AI).
• Education : MBA/MPH/MD/BVSc & AH or equivalent advanced degree preferred; veterinary/medical background is a plus but not mandatory. Competencies & Traits
• Servant leader with low-ego, high-EQ collaboration style; deference to clinical judgment with clear accountability on outcomes and ethics.
• Strategic architect + hands-on operator; structured thinker with bias to action.
• Exceptional people leadership: attracts A-players, builds trust, and raises the bar.
• Financial fluency; comfortable with capital planning, pricing, and incentive design.
• Communication excellence with Board, clinicians, and clients.
• Willingness to travel 40–60% across India and UAE; flexible on-site presence.

• Market-competitive fixed compensation, performance-linked bonus, and long-term incentives (ESOP/phantom) and benefits aligned to leadership band.