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Head, Fraud Control Unit
About the Company
About the Organisation
Our client is a well-capitalized, rapidly growing digital lending institution backed by a globally established financial services group. With a strong focus on technology-led underwriting, responsible lending, and customer-centric innovation, the organization has built a diversified lending portfolio across consumer and SME segments in India.
As the business continues to scale, the organization is looking to strengthen its Fraud Risk function by hiring an experienced leader to head the Fraud Control Unit (FCU). This is a strategic leadership role responsible for designing and driving the enterprise-wide fraud prevention framework while enabling sustainable business growth.
Roles and Responsibilites
Key Responsibilities
Fraud Strategy & Governance
- Develop and execute the enterprise fraud risk management strategy aligned with the organization's growth objectives.
- Build a proactive fraud governance framework covering preventive, detective and corrective controls.
- Define fraud risk appetite, policies, control standards and escalation mechanisms.
- Present fraud insights, trends and key metrics to senior leadership and relevant governance forums.
Fraud Prevention & Detection
- Design and continuously enhance fraud controls across:
- Customer onboarding
- Identity and KYC fraud
- Application fraud
- Synthetic identity fraud
- Mule account detection
- Account takeover
- First payment default (FPD) fraud
- Merchant/vendor fraud
- Internal fraud
- Collections-related fraud
- Drive implementation of rule engines, machine learning models and behavioral analytics for real-time fraud detection.
Investigation & Intelligence
- Lead high-quality fraud investigations and root cause analysis.
- Build intelligence-led capabilities to identify emerging fraud patterns.
- Establish early warning indicators and continuous monitoring mechanisms.
- Coordinate with law enforcement agencies, legal teams and external investigators wherever required.
Analytics & Technology
- Partner with Data Science and Technology teams to enhance fraud analytics capabilities.
- Improve fraud detection accuracy while minimizing false positives.
- Evaluate and implement industry-leading fraud detection tools, device intelligence solutions and digital identity verification platforms.
- Drive automation across fraud operations.
Stakeholder Management
- Partner closely with Credit Risk, Operations, Product, Technology, Compliance and Business teams to embed fraud controls into business processes.
- Work with third-party service providers, bureaus and fintech partners to strengthen ecosystem controls.
- Support regulatory audits and internal audit reviews.
Team Leadership
- Build and lead a high-performing Fraud Control Unit.
- Develop specialist capabilities across fraud analytics, investigations and fraud operations.
- Foster a culture of vigilance, accountability and continuous improvement.
Skills and qualifications
Ideal Candidate Profile
- 12 to 18+ years of experience in Fraud Risk, Fraud Control, Financial Crime or Enterprise Risk within:
- Banks
- NBFCs
- FinTechs
- Digital lending platforms
- Payments or consumer finance organizations
- Demonstrated experience leading enterprise-scale fraud prevention programs.
- Strong understanding of digital lending ecosystems and evolving fraud typologies.
What's On Offer
Opportunity to build and shape the fraud strategy for one of India's fastest-growing digital lending platforms.
High visibility role reporting directly to the Chief Risk Officer.
Ability to influence business strategy while building best-in-class fraud prevention capabilities.
Work in a technology-first, innovation-driven environment backed by a global financial institution.
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