The client is a fast-growing, technology-enabled commerce platform redefining supply chain and distribution across underserved markets through an integrated physical and digital operating model. Backed by a leading global private equity fund, the organization is scaling rapidly and is seeking an experienced operations leader to drive its next phase of growth.

• Own the complete Operations P&L, driving revenue growth, profitability, cost optimization, and operational efficiency.
• Lead the end-to-end supply chain including procurement, warehousing, first-mile, mid-mile, fulfilment, inventory management, fleet operations, and distribution.
• Oversee the Retail Sales function, ensuring strong execution, customer acquisition, sales productivity, revenue growth, and market expansion.
• Drive commercial and operational performance by improving service levels, product availability, fill rates, customer satisfaction, and operational reliability.
• Build scalable operating processes, governance frameworks, and performance management systems to support rapid business growth.
• Develop and execute strategies to improve network productivity, asset utilization, inventory accuracy, and overall cost leadership.
• Partner with the leadership team to drive expansion into new markets while ensuring operational readiness and execution excellence.
• Leverage technology, analytics, and automation to enhance operational visibility, decision-making, and business performance.
• Build, mentor, and lead high-performing operations and field sales teams while fostering a culture of accountability and continuous improvement.
• Monitor key business and operational KPIs to deliver sustainable growth, profitability, and superior customer experience.

• 15-20+ years of leadership experience in FMCG & Quick Commerce industries across Operations, Supply Chain, Distribution, Hyperlocal Commerce, Logistics, Last Mile & Transportation.
• Demonstrated experience managing a large-scale Operations P&L with accountability for revenue, profitability, and operational performance.
• Experience leading both operations and customer-facing retail or field sales teams in a multi-location business environment.
• Proven ability to scale complex operations while driving commercial growth and improving productivity.
• Strong business acumen with expertise in supply chain, distribution, retail operations, cost management, and financial performance.
• Excellent analytical, strategic thinking, and problem-solving capabilities with a data-driven decision-making approach.
• Proven leadership experience in building high-performing teams and driving organizational transformation.
• Comfortable operating in high-growth, entrepreneurial, and PE-backed environments.
• MBA or an equivalent postgraduate qualification is preferred; an Engineering background will be an added advantage.

• Opportunity to lead the operations and retail business for a high-growth, PE-backed organization.
• Full ownership of the Operations P&L with significant influence on the company's growth strategy.
• A highly visible leadership role working directly with the founders and executive leadership team.
• An opportunity to build and scale a best-in-class operating model while leading business expansion.
• Competitive compensation, performance-linked incentives, and long-term career growth.