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Director- Customer Service
About the Company
Our client is a world leader in capital equipment manufacturing industry, with majority of client base in the Civil Aviation industry.
Roles and Responsibilites
Managing relationships with major airline customers in India.
Leading customer support, field service, and technical support teams.
Ensuring equipment and spare part availability and rapid issue resolution.
Coordinating with engineering, supply chain, maintenance, and global teams.
Overseeing customer satisfaction, service contracts, and operational performance.
Supporting business development by strengthening long-term customer relationships.
Skills and qualifications
15–20+ years of experience in aerospace or aviation.
Experience with airlines, OEMs, MROs, or defence organizations.
Strong leadership and customer-facing experience.
Engineering degree (mechanical, aerospace, electronics, etc.) is a must
What's On Offer
An exciting opportunity to work with world leaders in the industry with excellent growth opportunity.
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