Chief Operating Officer
About the Company
The organization is a highly respected, multi-format retail enterprise with an expansive footprint spanning large-format department stores, value fashion, and diverse consumer retail concepts across international markets. Recognized consistently for its operational excellence, strong workplace culture, and market leadership, the group operates a robust omnichannel network delivering an extensive portfolio of national, international, and proprietary brands.
Roles and Responsibilites
The executive will formulate and execute the overarching operational strategy to deliver on top-line revenue and bottom-line profitability targets. Key responsibilities include leading store operations teams to optimize key performance metrics, enforcing standard operating procedures, and continuously elevating in-store visual presentation and customer satisfaction. Additionally, the leader will drive retail real estate expansion, oversee store revamps, cultivate strategic developer partnerships, manage operational budgets, and align cross-functional dependencies across supply chain, finance, IT, and product management.
Skills and qualifications
The ideal candidate is a proven retail executive with deep experience managing multi-unit operations and real estate development for large-format or multi-brand retail operations. The role demands strong commercial and financial acumen to handle multi-crore P&Ls, control store operating costs, and identify efficiency gains while maintaining superior service quality. Strong cross-functional leadership, negotiation capabilities with external retail developers, and expertise in delivering seamless customer experience strategies are essential.
What's On Offer
An opportunity to step into a high-visibility executive leadership role driving the national growth and operational scale of a market-leading retail enterprise. The position offers complete strategic ownership of a major retail portfolio, a highly competitive executive compensation package, and the opportunity to build within a top-ranked, "people-first" organizational culture celebrated for workplace excellence, innovation, and long-term career growth.
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