Head- Fraud Control Unit (Large NBFC)
About the Company
A leading non-banking financial services organization focused on retail and MSME lending, offering a wide range of financial products including personal, business, vehicle, and secured loans through a technology-driven, customer-centric approach.
Roles and Responsibilites
* Formulate and implement enterprise-wide fraud risk policies, governance frameworks, and standard operating procedures aligned with regulatory requirements and business objectives.
* Develop and periodically review fraud control policies for Two-Wheeler Loans, Auto Loans, Personal Loans, Business Loans, Loan Against Property (LAP), and Supply Chain Financing portfolios.
* Prepare and present fraud risk updates, portfolio trends, key incidents, policy recommendations, and mitigation strategies to the Board, Risk Management Committee, and senior leadership.
* Drive Board-level governance by providing actionable insights, regulatory updates, and strategic recommendations to strengthen the organization's fraud risk framework.
* Lead cross-functional initiatives to embed fraud risk controls into business processes while balancing customer experience and business growth.
* Establish fraud risk appetite, key risk indicators (KRIs), and governance metrics to support strategic decision-making and regulatory compliance.
Skills and qualifications
Qualifications
* Graduate in any discipline; MBA, CA, or equivalent professional qualification preferred.
* Certified Fraud Examiner (CFE) preferred.
* AML/KYC or other Risk & Compliance certifications are an added advantage.
* 12–18 years of experience in Fraud Risk Management, Fraud Control Unit (FCU), Vigilance, or Enterprise Risk within NBFCs, Banks, or Lending Institutions.
* Proven experience in fraud investigations, policy formulation, governance, and fraud control framework design across retail lending products.
Key Skills
* Enterprise Fraud Risk Management & Strategy
* Fraud Prevention, Detection & Investigation
* Policy Formulation & Governance Frameworks
* Board & Risk Committee Presentations
* Regulatory Compliance (RBI, KYC, AML, PMLA)
* Fraud Analytics, Early Warning Systems & Rule Engines
* Enterprise Risk Assessment & Control Design
* Lending Products Expertise: Two-Wheeler Loans, Auto Loans, Personal Loans, Business Loans, Loan Against Property (LAP), and Supply Chain Financing
* Vendor, DSA & Third-Party Risk Management
* Legal Coordination, Recovery & Law Enforcement Liaison
* Root Cause Analysis & Process Improvement
* Cross-functional Stakeholder Management
* Leadership, Team Building & Change Management
* Strong communication, presentation, and strategic decision-making skills
What's On Offer
* Opportunity to lead the Fraud Control Unit for a leading lending organization with enterprise-wide impact.
* Drive fraud risk strategy, policy formulation, and governance across multiple lending products, including Two-Wheeler, Auto, Personal, Business, LAP, and Supply Chain Finance.
* Partner closely with the Chief Risk Officer and senior leadership, with regular exposure to the Board and Risk Committee.
* Lead large-scale transformation initiatives using analytics, technology, and best-in-class fraud prevention practices.
* Build and mentor a high-performing team while shaping the organization's fraud risk culture.
* Competitive compensation, performance-based incentives, and strong career growth opportunities.
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