Chief Digital Officer

About the Company

Our client is a well-established and growing Indian consumer and retail business with a strong brand presence and an expanding footprint. The organisation is at an exciting stage of its growth journey

Roles and Responsibilities

• Lead the company’s overall digital transformation strategy aligned with business goals.
• Drive omnichannel growth across stores, website, app, and marketplaces.
• Own the e-commerce business across platforms like Myntra, Ajio, Amazon, Flipkart, Tata CLiQ and Nykaa Fashion.
• Enhance digital customer experience through personalization, CRM, loyalty and AI-led initiatives.
• Lead digital innovation across AI, automation, analytics and process digitization.
• Monitor digital KPIs, online sales, conversion, customer acquisition and operational efficiency.

Skills and qualifications

• 15–20+ years of experience in digital transformation, e-commerce, retail technology or technology leadership.
• 8–10+ years of experience in senior leadership roles.
• Strong expertise in digital transformation and omnichannel retail.
• Strong understanding of e-commerce, marketplace management, digital marketing, CRM and customer experience.

What's On Offer

• Opportunity to lead the digital transformation journey of a leading fashion retail brand.
• Ownership of the complete e-commerce and omnichannel ecosystem.
• Opportunity to drive AI, automation, analytics and digital innovation at scale.
• Direct exposure to the MD & CEO and senior leadership.
• Opportunity to build a strong digital-first culture across the organization.
• A high-impact leadership role shaping the future of digital commerce and customer experience.