Chief of Staff- Founder's Office

About the Company

Our clients is a fast-growing, venture-backed consumer brand shaping the future of the D2C and FMCG ecosystem. Built on a strong foundation of quality, efficiency, and innovation, the company is focused on scaling rapidly while maintaining operational excellence. With a disruptive, customer-first mindset and a sharp execution culture, our client is redefining how modern consumers discover and experience everyday products.

Roles and Responsibilities

• The Chief of Staff will partner directly with the Founder’s and Executive Leadership to own,
• drive, and execute critical organizational priorities.
• Strategic Leadership & Go-To-Market Execution
• Act as the Founder's Force-Multiplier: Drive, and independently lead high-impact
• special projects and strategic initiatives aimed at unlocking new revenue streams,
• optimizing business models, and achieving strategic market penetration.
• Drive 0 to 1 Initiatives: Spearhead the launch and foundational development of new
• ventures, categories, or critical organizational capabilities.
• Retail Channel GTM Ownership: Define and execute the Retail Channel GTM
• strategy, working closely with Sales and Marketing teams to identify opportunities,
• develop channel plans, and establish robust distribution frameworks.
• Business Performance & Financial Analysis
• Own the monthly P&L analysis and reporting cycle. Conduct deep-dive financial and
• operational analysis to identify variances, cost optimization levers, and growth
• opportunities.
• Present clear, data-backed insights and P&L reviews to the Founders, and other
• senior stakeholders to facilitate quick and effective decision-making.
• Establish, monitor, and track key organizational metrics (OKRs and KPIs, including
• growth, profitability, brand recall, retention enhancement, and NPS improvement) to
• ensure company-wide alignment and accountability.
• Operational Excellence & Cross-Functional Alignment
• Act as the central alignment owner for overall company operations, ensuring
• seamless communication and execution between key functions (e.g., Supply Chain,
• Operations, Finance, Commercial).
• Identify and remove organizational roadblocks and process bottlenecks, designing
• solutions to improve efficiency, accuracy, and turnaround times.
• Lead documentation and process mapping initiatives across all core functions to
• build a scalable, structured operating rhythm for the organization.
• Support in driving the adoption and implementation of automation projects or ERP
• systems.
• Stakeholder & Executive Communication
• Manage investor relations and communication, proactively handling investor
• queries, preparing detailed update decks, and supporting fundraising activities as
• required.
• Represent the Founders and leadership team in key internal and external meetings
• and discussions, fostering trust-based relationships.
• Draft and refine high-stakes internal and external communications, reports, and
• review decks for executive and board consumption, ensuring clarity and consistency.
• Support organizational change efforts by facilitating communication and driving
• employee engagement and alignment.

Skills and qualifications

• Minimum Qualifications:
• Minimum 4+ years of total work experience in strategy, operations, business
• program management, or consulting roles, preferably within the FMCG, D2C, or highgrowth consumer-tech sectors.
• Bachelor's degree from a premier/top-tier institute is strongly preferred.
• Exceptional analytical, financial modeling, and problem-solving skills, with advanced
• proficiency in Excel/Google Sheets and presentation tools (PowerPoint/Slides).
• Strong bias for action and initiative — ability to take charge in ambiguous, cross functional projects and drive outcomes end-to-end.
• Proven ability to manage multiple complex projects simultaneously and thrive in a
• fast-paced environment.
• Excellent written and verbal communication, and demonstrated ability to manage
• senior stakeholders effectively.
• Preferred Qualifications (Nice to Have):
• B.Tech, MBA, CA, or CFA qualification is a significant bonus.
• Experience working directly within a Founder's Office or supporting senior executive
• leadership.
• Understanding of D2C supply chain, e-commerce logistics, and cost optimization
• levers

What's On Offer

• This is a 360-degree role where you will work at the absolute center of the business, side-byside with the Founders. You will gain unparalleled visibility into all functions—from strategy
• definition to hands-on execution. If you love structure, solving complex problems, and are a
• dedicated hustler ready to embrace the chaos of a rapidly scaling company, this is your
• opportunity to play a direct, measurable role in defining and achieving the company's
• growth milestones