Country Head - South Africa

About the Company

• Our Client is Asia’s largest AI-powered hyperlocal marketing-to-commerce software platform
• designed to help multi-location brands establish and scale their digital presence, manage customer engagement, reputation, transactions, and drive local-market growth.

Roles and Responsibilities

• We are seeking an experienced and strategic Country Head / Country Manager to lead
• growth across the South African market. This leader will be responsible for market entry, revenue
• acceleration, customer acquisition, strategic partnerships, and local team leadership. The ideal
• candidate will bring deep regional business insight, strong SaaS go-to-market expertise, and capability in managing multi-stakeholder enterprise accounts, especially for multi-location brands navigating digital transformation and hyperlocal commerce.
• Strategic Leadership & Market Growth
• Define and drive the Go-To-Market strategy for the region with clear revenue,
• adoption and customer success goals.
• Own P&L, performance metrics, and growth forecasts for the market.
• Identify market opportunities and customer segments where our clients AI-driven platform
• delivers maximum impact.
• Sales & Business Development
• Build, manage, and scale a high-performing regional sales team.
• Secure strategic enterprise contracts with multi-location brands in retail, F&B, BFSI, automotive,
• healthcare, and other verticals.
• Drive enterprise pipeline, deal closures, pricing negotiations, and account expansion.
• Foster long-term relationships with regional conglomerates, franchises, and digital partners.
• Partnerships & Ecosystem Development
• Establish partnerships with agency networks, digital ecosystem partners, technology
• integrators, and local media platforms.
• Collaborate with Google, Meta, telecom partners, and local digital channels to strengthen
• integrated value propositions.
• Represent the organisation in external forums, industry events, and strategic partner
• engagements.
• Customer Success & Adoption
• Drive customer success initiatives to ensure high product adoption, ROI generation, and
• retention for clients.
• Work with internal product & tech teams to ensure platform localization, compliance, and
• functional relevance for local markets.
• Develop a scalable customer success framework with KPIs aligned to business and client
• outcomes.
• Cross-Functional Leadership
• Lead local talent, build operational excellence, and collaborate with global product, marketing,
• and GTM teams.
• Share customer insights and competitive market intelligence to inform platform enhancements
• and go-to-market execution.
• Ensure brand representation and compliance with regional regulatory standards.

Skills and qualifications

• Professional Experience
• ○ 18+ years of experience in enterprise SaaS sales, digital marketing, or marketing/advertising technology leadership, with 5+ years in a regional leadership role.
• ○ Proven track record of closing enterprise and multi-location brand deals across
• South Africa.
• Education
• ○ Bachelor’s or Master’s degree in Business, Marketing, Engineering, or a related field.
• MBA preferred.

What's On Offer

Opportunity to lead the region to next-level growth