Digital Merchandiser

About the Company

The organization is a global leader in handcrafted colored gemstone and diamond luxury jewelry e-commerce. It operates as a subsidiary of an American company. The brand ships its luxury jewelry to over 65 countries worldwide. The company has been recognized extensively for its service and innovation, including being ranked the No. 1 Online Jeweller in the US.

Roles and Responsibilities

• Partner with cross-functional teams, including creative, merchandising, product, and engineering, to optimize the online customer experience with a focus on intuitive navigation and conversion.
• Manage site taxonomy to strategically categorize products, enhance product discovery, and maximize overall engagement.
• Create and oversee a comprehensive site calendar detailing all product launches, site activities, and activations to ensure cross-team alignment.
• Ensure the quality of Product Details Pages (PDP) and Product Listing Pages (PLP) by reviewing copy, descriptions, and visual assets.
• Oversee and execute go-to-market strategies for new product launches, seasonal campaigns, and promotions.
• Optimize landing pages for paid campaigns to align with business objectives and ensure a seamless user experience.
• Utilize analytics tools to measure site performance and drive A/B testing to improve product recommendations, cross-selling, and upselling.
• Own the site Weekly Business Review (WBR) to highlight key performance indicators, growth opportunities, and actionable insights.
• Provide mentorship and guidance to junior team members while fostering a collaborative, high-performance culture.

Skills and qualifications

• 9+ years of professional experience in digital merchandising, e-commerce, or a related field, preferably within direct-to-consumer (DTC) or luxury goods brands.
• Strong understanding of e-commerce best practices, web analytics, and site optimization techniques.
• Proven experience with conversion rate optimization (CRO), A/B testing, and site search optimization.
• Proficiency in data analysis and reporting using tools such as Google Analytics (GA), Omniture, or similar platforms.
• Deep aesthetic sensibility and appreciation for visual design, ensuring product displays reflect the premium nature of fine jewelry.
• Excellent cross-functional communication skills and the ability to present data-driven insights to stakeholders.
• Strong attention to detail, capable of managing multiple deadlines and projects in a fast-paced environment

What's On Offer

• A creative, dynamic work environment paired with extensive growth and learning opportunities.
• A competitive salary structure alongside employee achievement awards and recognitions.
• A clear growth plan mapped out for a promising, long-term career.
• A strict commitment to equal employment opportunities regardless of gender identity, race, religion, age, national origin, or disability status.