Lagrange Point

For Talent/Open roles

Head, Fraud Control Unit

Financial ServicesMumbaiFinance

About the Company

  • About the Organisation:
  • Our client is a well-capitalized, rapidly growing digital lending institution backed by a globally established financial services group. With a strong focus on technology-led underwriting, responsible lending, and customer-centric innovation, the organization has built a diversified lending portfolio across consumer and SME segments in India.
  • As the business continues to scale, the organization is looking to strengthen its Fraud Risk function by hiring an experienced leader to head the Fraud Control Unit (FCU). This is a strategic leadership role responsible for designing and driving the enterprise-wide fraud prevention framework while enabling sustainable business growth.

Roles and Responsibilities

  • Key Responsibilities:
  • Fraud Strategy & Governance:
  • Develop and execute the enterprise fraud risk management strategy aligned with the organization's growth objectives.
  • Build a proactive fraud governance framework covering preventive, detective and corrective controls.
  • Define fraud risk appetite, policies, control standards and escalation mechanisms.
  • Present fraud insights, trends and key metrics to senior leadership and relevant governance forums.
  • Fraud Prevention & Detection:
  • Design and continuously enhance fraud controls across:
  • Customer onboarding
  • Identity and KYC fraud
  • Application fraud
  • Synthetic identity fraud
  • Mule account detection
  • Account takeover
  • First payment default (FPD) fraud
  • Merchant/vendor fraud
  • Internal fraud
  • Collections-related fraud
  • Drive implementation of rule engines, machine learning models and behavioral analytics for real-time fraud detection.
  • Investigation & Intelligence:
  • Lead high-quality fraud investigations and root cause analysis.
  • Build intelligence-led capabilities to identify emerging fraud patterns.
  • Establish early warning indicators and continuous monitoring mechanisms.
  • Coordinate with law enforcement agencies, legal teams and external investigators wherever required.
  • Analytics & Technology:
  • Partner with Data Science and Technology teams to enhance fraud analytics capabilities.
  • Improve fraud detection accuracy while minimizing false positives.
  • Evaluate and implement industry-leading fraud detection tools, device intelligence solutions and digital identity verification platforms.
  • Drive automation across fraud operations.
  • Stakeholder Management:
  • Partner closely with Credit Risk, Operations, Product, Technology, Compliance and Business teams to embed fraud controls into business processes.
  • Work with third-party service providers, bureaus and fintech partners to strengthen ecosystem controls.
  • Support regulatory audits and internal audit reviews.
  • Team Leadership:
  • Build and lead a high-performing Fraud Control Unit.
  • Develop specialist capabilities across fraud analytics, investigations and fraud operations.
  • Foster a culture of vigilance, accountability and continuous improvement.

Skills and qualifications

  • Ideal Candidate Profile:
  • 12 to 18+ years of experience in Fraud Risk, Fraud Control, Financial Crime or Enterprise Risk within:
  • Banks
  • NBFCs
  • FinTechs
  • Digital lending platforms
  • Payments or consumer finance organizations
  • Demonstrated experience leading enterprise-scale fraud prevention programs.
  • Strong understanding of digital lending ecosystems and evolving fraud typologies.

What's On Offer

  • Opportunity to build and shape the fraud strategy for one of India's fastest-growing digital lending platforms.
  • High visibility role reporting directly to the Chief Risk Officer.
  • Ability to influence business strategy while building best-in-class fraud prevention capabilities.
  • Work in a technology-first, innovation-driven environment backed by a global financial institution.