Head- Fraud Control Unit (Large NBFC)

About the Company

A leading non-banking financial services organization focused on retail and MSME lending, offering a wide range of financial products including personal, business, vehicle, and secured loans through a technology-driven, customer-centric approach.

Roles and Responsibilities

• * Formulate and implement enterprise-wide fraud risk policies, governance frameworks, and standard operating procedures aligned with regulatory requirements and business objectives.
• * Develop and periodically review fraud control policies for Two-Wheeler Loans, Auto Loans, Personal Loans, Business Loans, Loan Against Property (LAP), and Supply Chain Financing portfolios.
• * Prepare and present fraud risk updates, portfolio trends, key incidents, policy recommendations, and mitigation strategies to the Board, Risk Management Committee, and senior leadership.
• * Drive Board-level governance by providing actionable insights, regulatory updates, and strategic recommendations to strengthen the organization's fraud risk framework.
• * Lead cross-functional initiatives to embed fraud risk controls into business processes while balancing customer experience and business growth.
• * Establish fraud risk appetite, key risk indicators (KRIs), and governance metrics to support strategic decision-making and regulatory compliance.

Skills and qualifications

• Qualifications
• * Graduate in any discipline; MBA, CA, or equivalent professional qualification preferred.
• * Certified Fraud Examiner (CFE) preferred.
• * AML/KYC or other Risk & Compliance certifications are an added advantage.
• * 12–18 years of experience in Fraud Risk Management, Fraud Control Unit (FCU), Vigilance, or Enterprise Risk within NBFCs, Banks, or Lending Institutions.
• * Proven experience in fraud investigations, policy formulation, governance, and fraud control framework design across retail lending products.
• Key Skills
• * Enterprise Fraud Risk Management & Strategy
• * Fraud Prevention, Detection & Investigation
• * Policy Formulation & Governance Frameworks
• * Board & Risk Committee Presentations
• * Regulatory Compliance (RBI, KYC, AML, PMLA)
• * Fraud Analytics, Early Warning Systems & Rule Engines
• * Enterprise Risk Assessment & Control Design
• * Lending Products Expertise: Two-Wheeler Loans, Auto Loans, Personal Loans, Business Loans, Loan Against Property (LAP), and Supply Chain Financing
• * Vendor, DSA & Third-Party Risk Management
• * Legal Coordination, Recovery & Law Enforcement Liaison
• * Root Cause Analysis & Process Improvement
• * Cross-functional Stakeholder Management
• * Leadership, Team Building & Change Management
• * Strong communication, presentation, and strategic decision-making skills

What's On Offer

• * Opportunity to lead the Fraud Control Unit for a leading lending organization with enterprise-wide impact.
• * Drive fraud risk strategy, policy formulation, and governance across multiple lending products, including Two-Wheeler, Auto, Personal, Business, LAP, and Supply Chain Finance.
• * Partner closely with the Chief Risk Officer and senior leadership, with regular exposure to the Board and Risk Committee.
• * Lead large-scale transformation initiatives using analytics, technology, and best-in-class fraud prevention practices.
• * Build and mentor a high-performing team while shaping the organization's fraud risk culture.
• * Competitive compensation, performance-based incentives, and strong career growth opportunities.