Senior Manager - HR | Retail

About the Company

Our client is a well-established retail organization with a significant presence across multiple cities and large-format assets. The organization is looking for an experienced HR professional who can manage complex unit-level HR operations while taking ownership of employee experience, compliance, and business partnering.

Roles and Responsibilities

• Manage end-to-end HR Operations for a large business unit, covering employee lifecycle, PMS, L&D, payroll, and HR governance.
• Partner with business leaders and HR teams on workforce planning, employee relations, engagement, and people-related matters.
• Manage labour law compliance, audits, statutory requirements, contractors, and employee relations across blue- and white-collar workforces.
• Handle complex employee relations matters including POSH, disciplinary cases, labour disputes, and stakeholder management.
• Drive HR processes and operational excellence while preparing to take on a larger regional/multi-unit HR mandate.

Skills and qualifications

• MBA is mandatory with 10+ years of HR experience.
• Strong background in retail, hospitality, real estate industries.
• Proven experience managing HR for both blue- and white-collar workforces, including outsourced/contract employees.
• Strong expertise in HR Operations, Labour Laws, Compliance, Audits, PMS, L&D, Payroll, and Employee Relations.
• Mature HR professional with excellent communication, problem-solving, stakeholder management.

What's On Offer

An opportunity to take ownership of HR for a large-scale retail business unit with significant workforce complexity and visibility. The role offers a clear growth path into a regional HR leadership mandate